Can I request a wheelchair or assistance at the airport?

For many individuals, navigating an airport can be a daunting task. Whether due to a physical condition, an injury, or simply old age, traversing the vast corridors of an airport can be a challenging feat. Fortunately, airports across the globe provide wheelchair services and assistance to such travelers, ensuring a comfortable and stress-free journey.

Requesting Wheelchair Services

Guests in need of wheelchair services can place a request at the time of booking their air ticket or even later, a few days prior to their journey. They may contact the airline directly or seek help from the travel agency they are working with. The service is usually free, but it's always better to confirm this with the specific airline.

Immediate Assistance at the Airport

If you did not have an opportunity to request for a wheelchair service in advance, airports do provide immediate assistance. Wheelchairs and personnel to assist are usually available at the airport, even without a prior request. Travelers should direct themselves at the wheelchair service points strategically located within the airport premises, or seek help at the airline's counter.

Additional Accessibility Services at the Airport

Besides wheelchairs, airports provide other accessibility services as well. These include amenities like accessible restroom facilities, lifts, and ramps, and even personal assistance for those who might need help in boarding, alighting, or navigating the airport. Always make sure to communicate your specific needs to the service personnel to ensure a smooth journey.

Current Scenario amid COVID-19

In the wake of COVID-19, protective measures and guidelines have been put in place, creating a safe environment for all passengers. Wheelchair services and assistance continue to be provided, with personnel adhering to these guidelines. Passengers are expected to follow the airport's and airline's safety guidelines too for their safety and that of others.

Final Note

In conclusion, airport facilities and airlines strive to make air travel a smooth and hurdle-free experience for all travelers, including those needing special assistance. While it's always recommended to request for such services in advance, immediate help is normally provided at airports. The most important thing is to communicate your needs at the earliest opportunity for complete accommodation.